Propose medication safety program by plan-do-check-act cycle


Problem: The institutional pharmacist dispensed ZantacTM (Ranitidine) instead of ZyrtecTM (Cetirizine) after having misread the doctor's handwriting. The employee-patient was not relieved of his allergic rhinitis and returned to his doctor, who advised him to switch to Loratadine instead. Propose a medication safety program using the Plan-Do-Check-Act cycle.

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Other Subject: Propose medication safety program by plan-do-check-act cycle
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