Project management is a perfect example of a management situation where managers find themselves having responsibility without authority.
In order to work to build authority under these conditions, project managers must:
a. issue strong and clear orders b. exercise political skills
c. adopt a crisis management style
d. adopt Machiavellian tactics
== A top-down approach for designing a report consists of the following steps, except:
a. create a high level outline
b. check the outline for internal consistency
c. add graphic art works
d. annotate the outline with some detail
== According to the 'Emotional Intelligence' school of thought, which of the following is the most significant predictor of an individual's success in an organization?
a. Logical-mathematical intelligence
b. Bodily-kinesthetic intelligence
c. Linguistic intelligence
d. Empathetic ability
== An advantage of the smoothing approach to conflict resolution is that, this approach does not require managers to have great intervention skills.
a. true
b. false
== A prime leadership role in today's chaotic business environment is:
a. path finding
b. organizing
c. controlling
d. administration