Assignment:
Q1. How does profiling the audience help a business communicator prepare a message?
Q2. List three specific techniques for developing a warm, friendly, and conversational tone in business messages.
Q3. Why is it OK to use instant messaging abbreviations (such as BTW ) and happy faces in messages to friends but not OK in business messages?
Your answer must be, typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format and also include references.