Write an executive summary identifying appropriate design approaches for a selected product and service.
a) Pick one service with which you are familiar. Complete three to five line items such as production line, self-service, or personal attention approach, on the Process Design Matrix.
b) Pick one product with which you are familiar. Complete three to five line items such as Job shop, batch, assembly line, or continuous flow approach, on the Process Design Matrix.
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Process Design Aspect
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Service
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Product
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Design focal point
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Strategy
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Process design approach
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Process map
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Process Performance Measurement
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Factory location
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Facilty layout
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Process design
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Scheduling
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Producting planning
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Workforce
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Quality
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Capacity
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Inventory
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