Question 1:
(a) Describe the Communication Process Model and illustrate sequentially by the use of this model the various phases which can make sure effective business communication.
(b) Illustrate three (3) barriers which might prevent the effective flow of communication and elaborate on ways to overcome these barriers.
Question 2:
You’ve newly joined a well-reputed international organisation. Discuss manners to communicate effectively with people from dissimilar cultural backgrounds. Sustain your answer with appropriate instances.
Question 3:
(a) Discuss and illustrate the steps of writing procedure which need to be considered when writing business messages.
(b) Illustrate the usefulness the above procedure in writing effective business messages.
Question 4:
Discuss and illustrate out the official roles of chairperson, secretary, and members before, throughout, and after formal meetings.
Question 5:
a) Discuss and illustrate the preparations which a candidate must make prior to attending a job interview.
b) What constitutes ineffective and effective group sizes and why?