Problem-solving approach to case analysis


Assignment: A problem-solving approach to case analysis will be introduced in class. For this approach, you will take a consultant role, and assume that you were hired by an organization to:

- Make use of your knowledge of IS management
- Provide an objective opinion on one or more problems
- Provide realistic options for action for this organization

The case is available on this website: https://wps.prenhall.com/bp_brown_mit_6/86/22191/5681052.cw/index.html and provide a consultant's report which summarizes the problem(s) presented in the case, your "professional" opinion of the underlying causes of the problems, and offer a realistic course of action how to rectify the problem. This website provides a sample consultant report for reference: https://www.mhhe.com/mayfieldpub/tsw/rep-cons.htm.

The report should be written from a consultant's perspective. This company has hired you to advise them on how to fix their problem. Use facts from the Internet to support your recommendations. Ensure your report provides an accurate assessment of the current situation, a complete formulation of issues or problems, and technologically and organizationally sound recommendations for action.

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