Problem: As a medical assistant, you will encounter patients who refuse to be tested or examined, refuse treatments, or mismanage their treatment plans and medications. As you introduce yourself to the class, think about ways that you would handle these scenarios. Do you have any experiences from your daily life that feel relevant or applicable? What specific lessons have you learned that could help you work with challenging and resistant patients?
Can you think of other times when you've had to balance "leading someone" and "following them"? What was that like? What did those moments teach you about helping people do what's best for them, even if they don't want to do it? Do you have any specific techniques for working with and supporting people, even if they don't agree with you?