Question: Your hospital is one of two in a town of only 50,000 people. It is a very competitive environment. Which of these would you consider most important? Question options: Consistently scoring in the top 5% in the country in patient satisfaction by a little know third party Your CFO is well aware of the low margin in this situation and offers sound advice to the Board as minor changes in cost or revenue can be significant and manages risk in that manner You contract with more insurance companies than the competitor Your CEO knows every industry leader in town and is socially connected to almost everyone Employ the largest physician Family Practice Group in the city Have the latest and greatest technology regardless of the cost