Problem:
Develop four to five interview questions focused on the challenges that they face with the use of technology in their department, how they get work done, what has improved, and what needs improving, for example. For instance, in an interview with a nurse you might ask how he or she annotates on a patient's chart and communicates with other nurses or other departments in the hospital; in an interview with an administrator you may ask how he or she measures performance of the department and what information is maintained within the department versus shared. Prepare a summary of your discussion highlighting how this person uses technology today, what works well or not, and what the interviewee would like to see regarding technology for the future of their role/job function. Then create a recommendation for the implementation of a new technology that would resolve one of the issues identified by the interviewee. The recommendation should assess the setup and costs that would be required for the new system.