Assignment Problem: Interpersonal Communication Conflict Scene
Erin Brockovich (4/10) Movie CLIP - I Thought We Were Negotiating Here? (2000) HD
Q1.) What type of conflict (ego, pseudo or simple conflict) is taking place in this scene? Use specific examples from the scene to explain your reasoning.
Q2.) Define two of the power bases in your own words and provide specific examples from the scene (Mr. Masry, Erin and/or the PG&E lawyer). You can choose from the following power bases: reward, referent, coercive, legitimate, and expert.
Q3.) In your opinion, what is the best conflict management style to use in this situation?
For review, conflict management styles include:
- Compromise
- Collaboration
- Competition
- Accommodation and
- Avoidance
- Explain your thoughts and include specific examples.
Q4.) Using the conflict management style you identified in the question above, what outcome do you anticipate? Explain your answer.
Q5.) Which stages of conflict are demonstrated in the scene? As a process, the stages of conflict (as discussed in our text) are:
- Source
- Frustration Awareness
- Active Conflict
- Resolution and
- Aftermath
- Define the stages in your answer and include specific examples.