Problem on complain about a conflict with a coworker


Question: Which would be the best way to listen to an employee who comes to you to complain about a conflict with a coworker? Select answer from the options below You should have the employee stand in the doorway while you listen long enough to determine that this is an issue for human resources, then send the employee there. You should sit next to the employee on the couch and guide the conversation, so you get a chance to encourage a peaceful resolution. You should have the employee sit across the desk from you, while you listen without interrupting, and occasionally nod your head so that that the employee feels heard. You should have the employee sit in a chair adjacent to your desk and ask questions, while the employee describes the situation in order to elicit more information.

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