Question: In conclusion, the TrustWeb Project at Bank of America has experienced significant delays due to inadequate planning, communication breakdowns, and technical difficulties. As the project manager, Mike Morris must take action to address these issues and ensure that the project is completed successfully. Morris should present a revised project plan that includes a detailed scope/requirements document, a financial analysis, and a communication plan. He must also take steps to improve team communication and collaboration, streamline workflows, and engage external consultants where necessary. With these actions, Morris can effectively manage the project, recover from setbacks, and ensure its overall success.