Problem: Based on the given scenarios answer the following: Scenarios 1. Apple's Product Feedback Be it Apple's phones, laptops, watches or desktops - Apple marketers truly operate like mind readers of their loyal customers. They've managed to have impressive longevity with their products' success - and customers still don't seem to get tired of buying them. Why? Apple has made product feedback a major priority. Companies that Use Customer Feedback Amidst other ways, Apple collects customer feedback through the Net Promoter Score (NPS) system. The NPS asks customers a simple question; How likely are you to recommend this business to a friend or colleague? On the scale of 1 to 10 - users who rate Apple anywhere lower than 6 are considered unlikely to recommend them. On the other hand, 7 to 10 ratings are from people who are most likely to recommend their business. 2. Uber's Real-time Customer Feedback No list of customer feedback examples is complete without Uber's real-time rating system. Uber is widely known for how much it emphasizes that its drivers be given ratings. In case the drivers are constantly getting rated poorly - they'll get in trouble with the car sharing service. With a simple tap