Question: Lisa has a performance review with an employee, Jane, who is a new counsellor at the service In conversation, Jane lets Lisa know that she has recently had a request from a family member of one of her clients, who has requested information about the client. She is unsure if she is allowed to disclose any information to the family member, and requires information about privacy and confidentiality policy and procedures at the service. List two (2) ways Jane can find out more information about privacy and confidentiality requirements at the service.