Principles of total quality management

Question

Assignment:

Question 1

• Determine which best practices can be applied to the greatest number of small businesses. Explain your rationale.
• Analyze the principles of Total Quality Management (TQM) and Six Sigma in regard to quality control of a product or service, and make at least one recommendation for improvement. Explain your rationale

Question 2

• Describe a retail business with which you are familiar and determine the most suitable means of inventory control. Provide specific examples to support your response.
• For the same business, discuss what innovative steps you could take to deter employee theft and/or shoplifting.