Problem: One of the primary barriers to implementing this change is resistance to change. The medical assistant, who has worked in the practice for a long time and has built strong relationships with clients, may resist new protocols, especially if she feels her autonomy or ability to act independently is being restricted. Overcoming this resistance requires clear communication about the importance of patient safety and legal compliance. Facilitator: A key facilitator for change would be the clear communication of the reasons for change. If the new policies are framed as necessary to protect patient safety, prevent legal issues, and enhance the professionalism of the practice, staff members are more likely to accept and adopt the changes. Additionally, creating a culture of open dialogue and continuous improvement can help mitigate resistance. Looking for Assignment Help?