Price Technologies, a California-based high-tech manufacturer, is considering outsourcing the company's help desk and is considering three providers.
The following table summarizes the data Price has assembled.
Criterion |
Weight |
Provider 1 (rating) |
Provider 2 (rating) |
Provider 3 (Rating) |
Flexibility |
0.5 |
5 |
4 |
5 |
Trustworthiness |
0.1 |
4 |
5 |
3 |
Price |
0.2 |
4 |
3 |
3 |
Delivery |
0.2 |
3 |
4 |
3 |
The providers are rated based on a scale of 1 to 5, with 5 being the most satisfactory.
Which supplier should Mr. Price choose?