Assignment
Complete the following: A
• Using process mapping and reviewing the information here, present the new processes for check-in and checkout to management.
• Pick 1 hotel offering and write a new process map for it. Along with charts, give a detailed explanation of the new process and where such improvement will benefit the hotel and increase customer satisfaction. Be sure to include all costs, resources, and management functions.
• Using the data gathered for check-in and checkout under your new process, present control charts that demonstrate the new process performance to management.
For this portion, you will complete the following: B
• Apply Six-Sigma quality standards and devise a plan for the hotel to monitor and control future process performance.
I need two control charts created on excel.and three flow charts .two of these from the normal check in /check out procedures and one from an ameliorated check in /check out procedure.
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.
Attachment:- Data.rar