Prepare checklist of exam room preparation responsibilities


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Q: The manager of the Berkeley Medical Clinic adds several items to a checklist of exam room preparation responsibilities after finding his staff inconsistently preparing rooms. What step of the control process is the manager enacting? The manager of a critical care unit has begun noticing inconsistencies in the charting methods of her nursing staff. What would be examples of an internal and an external control the manager could set up to improve charting?

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Operation Management: Prepare checklist of exam room preparation responsibilities
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