Assignment: Internet-Based Contracting Issues
Read the following scenario.
Great Buys is an internet-based company headquartered in New York that sells household electronics to consumers in the United States. The management team at Great Buys has some concerns about its online contracting process.
• Great Buys isn't sure it has a binding contract with its customers because the contract is completely online and in electronic format.
• Customers have argued they are not bound to the online contract because there's no handwritten "pen and ink" signature.
• Great Buys also wants to know if any international laws will apply when the company starts selling its electronic products internationally.
• Great Buys has been sued in different state courts all over the country, and it would like to know if an arbitration clause requiring that arbitration be conducted in New York City will be enforceable.
• Finally, Great Buys wants one or two suggestions for improving its internal business procedures so that customer product complaints don't turn into contract-related claims or lawsuits.
Great Buys' management team asks you, the company's contract manager, to work with your team and address their concerns.
Prepare a 700- to 1,050-word report (excluding cover and reference pages) for Great Buys that addresses all of the company's concerns above.
Format your assignment according to the following formatting requirements:
1. The answer should be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides.
2. The response also includes a cover page containing the title of the assignment, the student's name, the course title, and the date. The cover page is not included in the required page length.
3. Also include a reference page. The Citations and references should follow APA format. The reference page is not included in the required page length.