Problem:
Juan is the newly promoted rehab director of an extensive skilled nursing and sub-acute center in Houston, Texas. Over the past few years, morale has declined, and many staff members do not focus on quality improvement strategies. Juan is eager to return to his department to change the mindset to a more strategic and positive mindset. For this assignment, address the following: Explain the best practices that Juan should use to foster a strategic mindset in his department, and consider the leadership approaches needed to get his staff on board with new strategies for quality improvement.