Potential role of information technology


Question 1:

Illustrate out the five (5) maturity levels of KM that an organization faces when adopting the Frid’s KM framework.

Question 2:

Illustrate out the three (3) major issues which are encountered while transferring knowledge in an organization.

Question 3:

Illustrate out the potential role of Information Technology (IT) in contributing to knowledge transfer.

Question 4:

Write concise notes on the following phrases:

a) Knowledge Discovery in Databases (KDD)

b) Knowledge Life Cycle (KLC)

c) Social Learning Cycle (SLC) as proposed by Boisot.

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Marketing Management: Potential role of information technology
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