1. How does a mediator-arbitrator do his or her job?
2. What is a private neutral factfinder?
3. What is the difference between interest and grievance arbitration in labor-management relations?
4. What is collective bargaining and what parties are typically involved?
5. What is hardballing and is it ever effective?
6. In many respects, the summary jury trial appears to be similar to a regular trial. However, what is the difference in outcome and how is voir dire different in the summary jury trial?
7. Arbitration is a result of contractual agreement. Is the arbitrator bound by the contract between the two parties? And, what happens if the arbitrator exceeds the powers granted to him or her under the arbitration agreement?
8. Name at least two differences between arbitration and formal court litigation.
9. In arbitration, what is the first substantive decision that the parties must make, and why is this probably the most important decision?
10. List two potential disadvantages of a mini-trial.