1. Explain how Foreman's 3-day course could positively influence the profitability of Albertsons.
2. Johnston says, "Positive attitude is the single biggest thing that can change a business." How valid and generalizable do you think this statement is?
3. If you were Johnston, what would you do to evaluate the effectiveness of your $10 million investment in Foreman's training programs?
4. If you were an Albertsons employee, how would you feel about going through Foreman's course? Explain your position.