Question 1: Positive reinforcement cannot work without giving ________ to individuals.
- generous prizes
- frequent feedback
- continuous reinforcement
- just punishments
Question 2: When intermittent rewards are used in positive reinforcement, the:
- desired behavior fades quickly.
- desired behavior is sustained longer.
- undesired behavior fades quickly.
- undesired behavior is sustained longer.
Question 3: The motivational principle of WIIFM means that people are motivated by:
- concern for the welfare of others.
- self interest.
- a need to avoid pain.
- a spirit of excitement and adventure.
Question 4: An important reason that employee recognition programs are often effective is that:
- most workers are greedy.
- most workers feel they do not receive enough recognition.
- collecting company souvenirs is a popular hobby.
- the need for economic security and safety is strong.
Question 5: Leadership in the workplace is mostly concerned with:
- controlling and giving orders.
- influencing and persuading others.
- taking care of business transactions.
- disciplining group members.
Question 6: A survey of a large number of employees indicated that the trait they valued most in a manager is:
- honesty and integrity.
- an in-your-face attitude.
- emotional intelligence.
- visionary perspective.
Question 7: Buck is self confident, so he is likely to:
- regard leadership positions as unimportant.
- have feelings of inferiority.
- be composed under pressure.
- have difficulties handling pressure.
Question 8: The most effective technique for increasing self objectivity is to:
- ask for feedback from others.
- set objectives for self improvement.
- take frequent vacations.
- adopt a relaxed, casual attitude.
Question 9: According to research, superb leaders all have one trait in common:
- superb spatial intelligence.
- superb emotional intelligence.
- a below-average tolerance for risk taking.
- average imagination and creativity.
Question 10: Trusting the company and the manager will have the strongest impact on which component of expectancy theory?
- effort to performance expectancy
- performance to outcome expectancy
- valence
- employee initiative