Question 1. Give an overview of the need for the system. Include a time line of major events from its inception, through its planning and construction stages, and initial start-up.
Question 2. What affect did strategic planning, or the lack of thereof, play in its operating problems?
Question 3. What are some of the quality related issues in the operation of the airport that stemmed from the failure or poor performance of the system?
Question 4. How did some of the "fixes" applied affect various areas quality?
Question 5. What affect did the system's disastrous performance have on the various airlines involved, and the air traffic control system overall. Include the impact on the quality of travel and of the air traffic control system's performance from a local, regional and global aspect.