Compute the normal and standard time for a task
10.25 Peter Rourke, a loan processor at Wentworth Bank, has been timed performing four work elements, with the results shown in the following table. The allowances for tasks such as TIS are personal. 7%; fatigue, 10%; and delay, 3%
SSSEA 1 2 3 4
TASK PERFORMANCE OBSERVATIONS (MINUTES)
ELEMENT RATING (%) 1 2 3 4 5
1 110 5 4 6 4 4
2 95 6 8 7 6 7
3 90 6 4 7 5 5
4 85 1.5 1.8 2.0 1.7 1.5
Part i- What is the normal time?
Part ii- What is the standard time?
I need a complete description about loan process at bank in standard and normal time.