Perform a formal statistical analysis using paired confidence intervals and the data in Table 16-3 to confirm that package waiting time is less in the workers share lanes case than in the case where a worker serves 3 lanes.
a. Compare average package waiting time with each worker serving 3 lanes (2nd column) with the average waiting time for lanes served by only one worker, the non-shared lanes (4th column).
b. Compare average package waiting time in the shared lines (5th column) and the non-shared lanes (4th column).
Table 16-3
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