Perform a complete order-to-cash-process


Learning Objective: Understand and perform an integrated order-to-cash- process. Time 75 min Motivation Having successfully completed the case study Sales and Distribution, you should be able to perform the following task independently. Scenario One of your existing customers has opened an independent offshoot Alster Adventures in Hamburg and would like to benefit from your new promotion with this, in which there is a free off-road helmet for each mountain bike ordered. Individual items can be marked as a free item (AGNN) in the item details of the appointment order. Make sure that off-road helmets belong to a different division. Create a new customer Alster Adventures using Alster Cycling (customer 14000) as a template. Have your new customer supplied from the factory in Hamburg (HH00) via the sales organisation Germany North (DN00). Remember that the Euro is the common means of payment in Europe. Companies in Germany are subject to tax. Also expand Alster Adventures so that orders can be placed for accessories and across divisions. Then, as Alster Adventures, order five mountain bikes for men and five mountain bikes for women. As a long-term customer, Alster Adventures will receive a discount of $50 per bike on the order and 3% of the net price on the entire purchase. Task Information Perform a complete order-to-cash-process including the incoming payment of your customer. Since this task is based on the case study Sales and Distribution, you are allowed to use it for support. It is however recommended to solve this advanced task without support to test the newly gained knowledge.

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Other Management: Perform a complete order-to-cash-process
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