Perception of service quality
However, schedules also have intangible effects on customers, employees, and the perception of service quality.
Discuss what some of these intangible effects might be and how managers should consider them when constructing schedules.
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Though, schedules also have intangible effects on customers, employees, and the perception of service quality. Describe what some of these intangible effects might be and how managers should consider them when constructing schedules.
Though, schedules also have intangible effects on customers, employees, and the perception of service quality.
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