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People and groups define the culture of the


1. Organizations embrace change.

True

False

2. Every organization has a unique culture.

True

False

3. People and groups define the culture of the organization.

True

False

4. Communication is the process that defines the culture of the organization.

True

False

5. Leaders can improve productivity and job satisfaction within organizations.

True

False

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Operation Management: People and groups define the culture of the
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