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Patients are arriving at a clinic at a rate of two per

Patients are arriving at a clinic at a rate of two per minute. Each patient’s visit consists of four steps: check in, record vital signs, receive treatment, and check out. A receptionist takes 1 minute to check a patient in. A nurse takes 2 minutes to record the patient’s vital signs. A doctor spends 10 minutes with a patient. A staff member takes 3 minutes to check a patient out. What is the cycle time of the process in minutes?

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Operation Management: Patients are arriving at a clinic at a rate of two per

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Operation Management: Patients are arriving at a clinic at a rate of two per

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