Patient starts to verbally attack patient care technician, Other Subject

Patient starts to verbally attack patient care technician

Question: Mr. Smith is waiting for the nurse, he becomes impatient and starts to verbally attack the patient care technician as she obtains his vital signs. What can the nurse do to diffuse this situation? Need Assignment Help? What steps can be put in place to ensure safety for both patients and providers in the future? Your response should be a minimum of 150 words.

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