Answer the following three questions:
1. P&G is considering using a single, large, third party vendor versus multiple specialist third party vendors for outsourcing its GBS division. Discuss the pros and cons of these two sourcing models.
2. Hulu has three different sets of constituents to satisfy. Who are they and how does Hulu serve each of them? Do the needs of these customer groups converge?
3. What strategies and tactics can High Note use to increase the proportion of premium users?
Source:
1. Procter & Gamble: Global Business Services- THOMAS J. DELONG, WARREN BRACKIN, ALEX CABANAS, PHIL SHELLHAMMER, DAVID L. AGER 9-404 - 124 REV: JULY 12, 2005
2. HIGH NOTE'S FREEMIUM CONUNDRUM CASE# SOBACO-2014-01-2, RAVI BAPNA & LEE C. THOMAS
3. Hulu: An Evil Plot to Destroy the World? - ANITA ELBERSE, SUNIL GUPTA 9-510-005, REV: JUNE 29, 2010