Problem
Meet with work colleague (Team Leader) For this part of the assessment you are to meet with a team leader, and discuss an issue with Jim (your first client). Refer to the scenario below and use this to base your discussion on.
Scenario: Jim continued Jim has settled in nicely to his routine of care and support. In fact, he really appreciates your time and has built a relationship of trust with you over a period of 8 weeks. Last visit, Jim asked you to take care of all of his finances. He said he doesn't have the energy to do his banking and feels he can trust you. He is falling behind in bills and is needing help in this area, so is willing to give you access to his accounts to have this taken care of. Your assessor will play the role of your work colleague.
The checklist provided outlines the various components of the meeting that you must satisfactorily demonstrate. Your assessor will also observe, document and video record your performance to confirm requirements are met. You will be assessed on your ability to: Use active listening skills and positive body language Use non-verbal communication to show