Assignment task: You are the Director of Operations in a large multi-specialty group practice in a suburban area. This practice has a strong partnership with a large hospital two miles away. A new competitor has recently arrived in your area and you have seen a drop in patient volume. You have also noticed your employee turnover rate has increased in the last few months. The company leaders are concerned with this new competitor and want to outline a strategy to remain competitive.
Outline the strategic plan for the organization including a business plan, communication plan, and an employee retention plan.
Describe how you would ensure employee empowerment, address leadership and change, and build teamwork through a total quality approach. Describe your plan for overcoming politics, negativity, and conflict within the workplace.
Outline the organization's plan to leverage Health Information Technology. How would you integrate Total Quality Management?
Identify and describe your organization's plan for future growth into the areas of ACO, Precision Medicine, and Population Health.