Assignment: Organization Leadership And Decision Making
Datatronics Case Study - pg 246 - Lesson 6
• Discuss, comment, and reply.
• Outline the specific information that Matt should collect to build a case for improving customer service at Datatronics.
• Describe your top ideas for Matt to present to Joel next week.
• How would Matt get Joel to support his ideas?
McKeen, J., & Smith, H. (2012). IT Strategy: Issues and Practices. Boston: Prentice Hall.
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.