Problem Task 1: Knowledge questions
Question 1: List characteristics of a learning organisation.
Question 2: Outline policies and legislation relevant to performance management in your organisation (or an organisation you are familiar with).
Question 3: Summarize grievance procedures.
Question 4: Explain models for giving feedback and options for skill development.
Question 5: Describe options in the design of performance management processes.
Question 6: Outline role of performance management in relation to broader human resources and business objectives.
Problem Task 2: Skills and Performance
Problem Task Description
This assessment requires that you develop and implement a performance management system that aligns with a human resource strategy. To assist you in completing this project, refer to 'Bounce Fitness Annual Strategic Human Resources Plan 20XX to 20XX' and other related documents found on Canvas under "Additional Resources".
Part A - Develop a Performance Management System
Approx. 400 words to cover the entire part A
Analyze the strategic and operational plans to identify relevant policies and objectives for the performance management system.
Design methods and processes for line managers to develop Key Performance Indicators (KPIs) for those reporting to them.
Develop organisational time frames and processes for formal performance management sessions.
How would you ensure that the performance management system developed is flexible enough to cover the range of employment situations in the organisation.
Highlight the key features of your plan to the key stakeholders with the objective to get them agreeable to the system and agree on its features.
How would you obtain support for the implementation of the performance management system?
Part B - Implement the Performance Management System
Train relevant groups and individuals to monitor performance, identify performance gaps, and manage talent.
How would you ensure that line managers are monitoring performance regularly and that intervention occurs to address poor performance and acknowledge excellent performance?
How would you work with line managers, where necessary, to assist them to address poor performance according to organisational policies and legal requirements.
How would you support line managers to counsel and discipline employees who continue to perform below standard?
Provide support to terminate employees who fail to respond to interventions, according to organisational protocols and legislative requirements.
How would you recognize excellence according to organisational policy.
How would you record outcomes of performance management sessions to ensure that they are accessible and stored according to organisational policy?
Part C - Coordinate Formal Feedback Processes
You must prepare a performance feedback plan for a member of staff from Cairns using the simulated business, Bounce Fitness.
Discuss how you will gain agreement and sign-off on the plans for performance improvement and individual learning and development.
Discuss how you will deal with problems or grievances that arise from the performance feedback.
Discuss how you will make specialist advice on career development available to participants in the process.
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Attachment:- Performance management process.rar