Problem: Alice, 14 years old, is in hospital recovering from a severe asthmatic attack. She has these often and usually recovers quickly. She now feels well and wants to go home. The medical staff wants Alice to stay another 24 hours for observation and her parents agree. She is angry / stressed about this decision. Indeed, she is starting to develop a bit of a wheeze.
Outline three factors you should keep in mind when communicating with adolescents.