Discussion Post: Management
• Did Zoom have a competitive advantage in 2020? If so, what was the source of the advantage?
• Outline any threats that Zoom faced in 2020. How would you characterize Zoom's response to these threats? Would you have taken a different course of action? Justify your answer.
• Looking forward to a world after the pandemic, what should Zoom do to sustain its performance?
The response must include a reference list. Using Times New Roman 12 pnt font, double-space, one-inch margins, and APA style of writing and citations.