Outcome Evaluation/Cost Evaluation Comparisons
1. Explain the following four levels of outcome evaluation. Provide one example of how every evaluation is performed, and one factor that influences the outcome at each level.
1. Reaction Outcomes
2. Learning Outcomes
3. Job Behavior Outcomes
4. Organizational Results
2. Cost-effectiveness evaluation, cost/benefit evaluation, cost saving analysis and utility analysis are used as methods for determine the costs of training. Explain each method, and give a scenario where each method would be appropriate.