1. Our discussion of communication and sensemaking regarding patient safety issues suggested that a. Face-to-face communication allows for more clues through facial expression, tone of voice, etc. b. Limited forms of communication can lead to misunderstandings, misinformation c. Skype is the preferred mode of communication d. a & b e. a, b, & c
2. Jane was a whistle blower for some illegal activities she caught her boss engaging in when she worked at Monmouth Hospital. In response to her whistle blowing, she was fired from her job. This is an example of a. Layoff discrimination b. Indirect compliance c. Holiday layoffs d. Retaliatory discharge e. Firing at will principles.