Organizations use a variety of communication techniques not available in the past. New communication technologies include e-mail, voice mail, fax machines, and cell phones. While these technologies greatly enhance the speed of communication, they cannot convey the nonverbal cues that make up a significant portion of the message.
a) Describe contemporary communication technologies’ impact on the roles of the communicator, the receiver, perceptual screens, and the message in interpersonal communication.
b) How have communications technologies changed the way people within organizations communicate?
c) What are the benefits and challenges associated with using contemporary communication technologies?