Organizations are often motivated by change agents. Several pioneers in quality helped change the world, and still influence organizations today.
Please answer the following:
- What role did Juran play as a pioneer in quality? How are organizations today still influenced by Juran's work?
- What role did Pareto play as a pioneer in quality? How are organizations today still influenced by Pareto's work?
- What role did Crosby play as a pioneer in quality? How are organizations today still influenced by Crosby's work?