The case scenario was:
You have just become the supervisor of a new department. What can you do to make the department and its employees more organized? Discuss appointment tools, organization skills, and management strategies.
This solution is over 350 words and thoroughly addresses what a supervisor, new to an employee group, can do to help get everyone organized. Some of the tools are simple; such as modeling the behavior expected of subordinates and ensuring there are frequent communications to keep everyone "in the loop" on important steps.