Task: Operational management for each service and manufacturing company.
Problem: Identify and describe two operational approaches for a service organization and two operational approaches for a manufacturing organization. Then address the following:
1) Analyze the strategic advantages and disadvantages of the operational management approaches for each of the service and manufacturing organizations selected.
2) Describe how the operational approaches support the organization's quality. Differentiate between the quality controls used in service and manufacturing industries.
3) Describe and analyze two capacity constraints for a service and a manufacturing organization. Assess the impact of each of these capacity constraints on the supply chain. Describe how these constraints affect the organization's ability to meet their strategic and quality objectives, as well as customer demands and expectations?
Please cite any references and url's.