Operation of a concert/sports ticket sales office, Other Subject

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Operation of a concert/sports ticket sales office

Question: Consider the operation of a concert/sports ticket sales office. The anticipated arrival rate is 14 customers per hour (Poisson arrivals) and the anticipated service time is 4.2 minutes (exponentially distributed). If the MM model template is used, what would be input as the service rate - Mu? A. 18.25 B. 14.3 C. 14 D. 16.7

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