Operation Management - Cost Focus, Quality Focus, and Customization Focus
WHO CAME UP WITH AND WHAT IS...
Cost Focus:
Early concepts (1776-1880)
- Labor specialization (Smith)
- Standardized parts (Whitney)
Scientific Management Era (1880-1910)
- Gantt Charts for systematic scheduling (Gantt)
- Motion & Time Studies (Gilbreth)
- Process Analysis (Taylor )
- Queuing theory (Erlang)
Mass Production Era (1910-1980)
- Moving Assembly Line (Ford)
- Statistical Sampling (Shewhart)
- Economic Order Quantity (Harris)
- Linear Programming (Dantzig)
- Material Requirements Planning
Quality Focus:
Lean Production Era (1980-1995)
- Just-In-Time (JIT)
- Kanbans
- Total Quality Management (TQM)
- Empowerment
- Baldrige Award
- Computer Aided Design (CAD)
- Electronic Data Interchange (EDI)
Customization Focus:
Mass Customization Era (1995-2015)
- Globalization
- Internet
- Enterprise Resource Planning (ERP)
- Supply Chain Management (SCM)
- E-commerce
- International Quality Standards
- Finite Scheduling
- Mass customization
- Build - to - order
- Sustainability