Ethical dimensions of automation
One theme is the changing landscape of operations management due to technology.
The following is meant to explore and expand on the ethical aspects of applying automation to services. Relate the following belows
- Is it always acceptable to displace humans with machines?
- Issues of alignment with customers (this is both a pro and con)
- What is a company's responsibility to displaced workers?
- What happens to the long-term workforce?
You are free to include more points of your own.