One of easiest ways to discredit competitors or even customer using the web is to post anonymous comments to review websites or use hashtags to make negative comments. negative comments present a bad image of the company in terms of their products or services. Describe the steps you would take to eliminate any false impressions that may be made by the unsubstantiated comments. Determine the steps you would take to prevent the situation described in the first part of this discussion from happening in the future.